Terms & Conditions

Contact

After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at theluxeexperience.co@qmail.com

Collecting Personal Information

When vou visit the Site. we collect certain information about vour device. vour interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as "Personal Information". See the list below for more information about what Personal Information we collect and why.

Device information

Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site

  • Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels [ADD OR SUBTRACT ANY OTHER TRACKING TECHNOLOGIES USED].
  • Disclosure for a business purpose: shared with our processor Shopify [ADD ANY OTHER VENDORS WITH WHOM YOU SHARE THIS INFORMATION.
  • Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site [ADD OR SUBTRACT ANY OTHER PERSONAL INFORMATION COLLECTED].
  • Order information
    Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with vou. screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or
    services
    Source of collection: collected from you.
    Disclosure for a business purpose: shared with our processor Shopify
    Personal Information collected: name, billing address, shipping address, payment information, email address, and phone number.
  • Customer support information

Purpose of collection:

Source of collection:

Disclosure for a business purpose:

 

• Personal intormation collected:

Purpose of collection: to provide customer support.

Source of collection: collected from you

Disclosure for a business purpose: [ADD ANY VENDORS USED TO PROVIDE

CUSTOMER SUPPORT]

Personal Information collected: ADD ANY MODIFICATIONS TO THE INFORMATION LISTED ABOVE OR ADDITIONAL INFORMATION AS NEED.]

The Site is not intended for individuals under the age of 16. We do not intentionally collect

Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address above to request

deletion

Sharing Personal Information

We share vour Personal information with service providers to helo us provide our services and

fulfill our contracts with you, as described above. For example:

We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.

We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights

Benavioural Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For

example:

We use Google Analytics to help us understand how our customers use the Site. You

can read more about now sooale uses vour Personal intormation here:

https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google

Analytics here: https://tools.google.com/dipage/gaoptout.

  • We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (which you may consent to, depending on
    your location).
  • We use Shopify Audiences to help us show ads on other websites with our advertising partners to buyers who made purchases with other Shopify merchants and who may also be interested in what we have to offer. We also share information about your use of the Site, your purchases, and the email address associated with your purchases with Shopify Audiences, through which other Shopify merchants may make offers you may be
    interestea in.

For more information about how targeted advertising works, you can visit the Network Advertising Initiative's ("NAl") educational page at

https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

You can opt out of targeted advertising by:

FACEBOOK - https://www.facebook.com/settings/?tab=ads

GOOGLE - https://www.google.com/settings/ads/anonymous

• BING -

https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads]

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance's opt-out portal at: https://optout.aboutads.infol.

Using Personal Information

We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.

Lawful basis

Pursuant to the General Data Protection Regulation "GDPR"), if you are a resident of the European Economic Area ("EEA"), we process your personal information under the following lawrul bases:

Your consent;

The verformance of the contract between vou and the Site:

Compliance with our legal obligations;

To protect your vital interests:

To perform a task carried out in the public interest:

For our legitimate interests, which do not override your fundamental rights and freedoms.

Retention

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right

of erasure. nease see the 'Your riants section below

Automatic decision-making

If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), when that decision-making has a legal effect on you or otherwise significantly affects you.

We do engage in fully automated decision-making that has a legal or otherwise significant effect

usina customer aata

Our processor Shopify uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you.

Services that include elements of automated decision-making include:

Temporary blacklist of IP addresses associated with repeated failed transactions. This blacklist persists for a small number of hours

Temporary blacklist of credit cards associated with blacklisted IP addresses. This blacklist persists for a small number of days.